Trust Center

Creating great systems requires trust.

Get connected to the latest information on the privacy, security, and compliance of our services.
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Preview our policies and processes to understand how we respect the data you entrust to us. 
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Learn how we defend your data through best practices - and 23 years of experience.
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Learn about our compliance with current industry standards, regulations and certifications. 
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Find more information about our services and security in our important documents.
 
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Privacy

The privacy and integrity of YOUR data remains OUR top priority. 

At PCG, we follow best practice server, virtual environment, database security and encryption standards to ensure that all our hosting customers perpetually experience the safest yet fastest hosting environment possible. All of our systems and information are stored fully encrypted backups stored off-site, at a highly-secure Tier 4 Data Center.

Our Human Firewall.

Due to data access, ALL PCG employees must undergo federal background screenings and must pass certified HIPAA compliance and data security courses.

 

We maintain threat intelligence through ongoing, mandatory staff training, and knowledge sharing within our information technology community. 

 
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Compliance

Our custom software solutions and services include full, HIPAA and payment card industry (PCI) compliant, managed hosting. We adhere to and maintain the contract terms and conditions for the Florida Information Technology State Term contract.

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  1. Firewalls and User Identification

  2. Encrypted VPN (Virtual Private Network)

  3. Offsite, Tier-4 Back-up

  4. Multi-Factor Authentication

  5. Private Hosting Environment and Physical Safeguarding  

  6. SSL Certificates

  7. Proper Data Disposal

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  1. Install and maintain a firewall configuration to protect cardholder data.

  2. Do not use vendor-supplied defaults for system passwords and other security parameters.

  3. Protect stored cardholder data.

  4. Encrypt transmission of cardholder data across open, public networks.

  5. Use and regularly update anti-virus software.

  6. Develop and maintain secure systems and applications.

  7. Restrict access to cardholder data by business need-to-know. 

  8. Assign a unique ID to each person with computer access.

  9. Restrict physical access to cardholder data. 

  10. Track and monitor all access to network resources and cardholder data. 

  11. Regularly test security systems and processes. 

  12. Maintain a security policy and ensure that all personnel are aware of it. 

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PCG is on the State of Florida, Information Technology, State Term Contract with over 30 positions approved at various rates.

 

We adhere to all legal obligations of this contract including necessary levels of E&O and professional liability insurance.

PCG can also be found on the Ariba Network, a digital marketplace where buyers and suppliers work together on procurement and supply chain transactions.

 
 
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Security

PCG is SOC 2 Type 2 Certified

SOC 2 compliance is determined by a technical audit from an outside party. It mandates that organizations establish and adhere to specified information security policies and procedures, in line with their objectives. SOC 2 compliance can cover a six to 12-month timeframe, to ensure that a company’s information security measures are in line with the evolving requirements of data protection in the cloud.

Being SOC 2 compliant assures our customers and clients have the infrastructure, tools, and processes to protect your information from unauthorized access both from within and outside the system. 

 
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Managed Hosting

Server infrastructures that are continuously managed and optimized provide our clients with high levels of availability, security, scalability, and performance for maximum server control and flexibility.

 

We offer fully monitored hosting solutions for websites, operating systems, and web applications, with fully encrypted backups stored off-site, at a highly-secure Tier 4 Data Center.

All PCG production servers are Soc2 Type 2, HIPAA and PCI compliant.

PCG offers fully monitored hosting solutions with encrypted backups stored off-site, providing our clients with high levels of availability, security, scalability, and performance for maximum server control and flexibility. 

We have a strict policy to respect and protect the privacy of our customers and their information. Your privacy will always remain our top priority.      

Your data is EXTREMELY important to us. We live in Florida, so we follow strict protocols to ensure that we are perpetually ready for disasters or emergency situations.